📜 Terms of Use

These Terms of Use govern your access to and use of the Celyvon™ website, operated by Chaozhou Yuanlin Trading Co., Ltd., including the information, products, tools, features, and services available through our online store.

By accessing or continuing to use this website, you agree to these Terms of Use and any applicable policies referenced on our website.

Last Updated: August 27, 2026

🐾 1. Using the Celyvon™ Website

Celyvon™ provides access to products selected around smart pet feeding, hydration, hygiene, grooming, comfort, and everyday pet care.

When using our website, placing an order, or contacting customer support, you agree to provide accurate, current, and complete information.

You may not use this website for:

• Illegal or unauthorized activities
• Fraudulent or misleading purposes
• Uploading viruses, malware, or harmful code
• Attempting unauthorized access to systems or accounts
• Scraping or collecting information without authorization
• Interfering with website security, availability, or performance

We may restrict or terminate access to the website where misuse, fraud, security threats, or violations of these Terms occur.

⚙️ 2. Product Information

We make reasonable efforts to accurately present information about products offered through Celyvon™, including:

Images · Features · Functions · Colors · Accessories · Materials · Specifications

Depending on the specific product or model, products offered through our store may include electronic components, rechargeable batteries, automated functions, sensors, digital controls, or wireless features.

Actual appearance or certain non-material product details may vary slightly because of:

• Screen and device display settings
• Photography and lighting conditions
• Product or production updates
• Minor manufacturing variations

Any material difference affecting the essential product received will be handled in accordance with our applicable return, refund, and customer support policies.

Please follow the operating instructions, maintenance guidance, charging information, and safety information supplied with the applicable product.

🛒 3. Products, Orders & Purchases

Purchases made through our website are also subject to the applicable store policies, including:

Product availability, pricing, specifications, configurations, and promotions may change when reasonably necessary.

Please review the applicable product information, selected options, pricing, and order details before completing your purchase.

If an order cannot be fulfilled because of an inventory, pricing, payment, security, or other material processing issue, we may contact you to resolve the issue or cancel the affected order and issue any applicable refund.

🔐 4. Privacy & Personal Information

Personal information collected through our website is handled according to our Privacy Policy.

By using the website, you acknowledge that information you provide may be collected, used, processed, and disclosed as described in that policy.

©️ 5. Intellectual Property

Unless otherwise stated, website content including:

Text · Graphics · Product Images · Branding · Logos · Icons · Designs · Page Layouts

may be owned by, licensed to, or otherwise authorized for use by Chaozhou Yuanlin Trading Co., Ltd., Celyvon™, or applicable rights holders.

You may not copy, reproduce, distribute, modify, scrape, frame, resell, or commercially exploit protected website content without appropriate authorization.

Website content may be viewed and used for personal and lawful shopping purposes.

💬 6. Reviews, Comments & Content You Submit

If you submit reviews, comments, photographs, suggestions, feedback, or other content through our website, you are responsible for ensuring that your content is:

• Lawful
• Accurate and not intentionally misleading
• Original or properly authorized
• Respectful of third-party intellectual property and privacy rights

You may not submit content that is:

• Fraudulent or intentionally misleading
• Threatening, abusive, defamatory, or unlawful
• Infringing on intellectual property rights
• Violating another person's privacy rights
• Containing malware, viruses, or harmful code

Where permitted by applicable law, non-personal content voluntarily submitted to us may be used in connection with operating, improving, or promoting our services.

🔒 7. Website & Account Security

You are responsible for maintaining the confidentiality of any account credentials associated with your use of the website.

You must not attempt to:

• Access restricted systems without authorization
• Circumvent website security measures
• Introduce malware, viruses, or malicious code
• Interfere with website operations
• Use automated systems to abuse or disrupt our services

Activities that threaten website security, customer information, or website functionality may result in immediate restriction of access.

🔗 8. Third-Party Services & Links

Our website may use or provide access to third-party payment providers, applications, analytics services, logistics providers, fulfillment partners, integrations, or external websites.

These third-party services operate independently and may have their own terms, privacy policies, security practices, and service conditions.

We do not control every third-party service and encourage customers to review the applicable provider's policies when interacting directly with an external service.

The presence of an external link does not necessarily imply endorsement of the third-party website or service.

📧 9. Electronic Communications

When you place an order, contact us electronically, or otherwise use our website, we may communicate with you electronically where permitted by law.

Communications may include:

• Order confirmations
• Shipping and tracking information
• Customer service messages
• Return, replacement, or refund information
• Policy notices
• Important website or service updates

Important order-related communications may be sent to the email address you provide during checkout or when contacting us.

⚡ 10. Website Availability & Updates

We work to keep the Celyvon™ website available and functioning properly.

However, the website may occasionally experience:

• Scheduled maintenance
• Technical interruptions
• Network or infrastructure issues
• Temporary errors
• Service delays

We may update, modify, restrict, suspend, or discontinue parts of the website, products, features, or services when reasonably necessary.

🛡️ 11. Disclaimer

Our website and online services are provided on an “as is” and “as available” basis to the extent permitted by applicable law.

While we aim to provide a reliable shopping experience, we cannot guarantee that website access will always be uninterrupted, completely error-free, or free from temporary technical issues.

Nothing in these Terms is intended to exclude, restrict, or waive consumer rights or protections that cannot legally be excluded, restricted, or waived.

⚖️ 12. Limitation of Liability

To the fullest extent permitted by applicable law, Chaozhou Yuanlin Trading Co., Ltd. and its applicable service providers or authorized partners will not be liable for indirect, incidental, special, or consequential losses resulting from misuse of the website, unauthorized activity, or circumstances outside our reasonable control.

Nothing in this section excludes liability that cannot lawfully be excluded or limits mandatory consumer rights or remedies available under applicable law.

🌪️ 13. Events Beyond Our Reasonable Control

We may experience delays or interruptions caused by circumstances outside our reasonable control, including:

• Severe weather
• Natural disasters
• Transportation disruptions
• Carrier interruptions
• Government restrictions
• Network or infrastructure failures
• Other extraordinary events beyond reasonable control

Where such events affect an order, we will make reasonable efforts to provide relevant information and assistance.

🤝 14. Responsibility for Misuse

You agree not to misuse the website in a way that causes unlawful losses, claims, liabilities, or expenses to the store operator, its service providers, customers, or authorized partners.

Where permitted by applicable law, you may be responsible for claims resulting from:

• Violation of these Terms
• Fraud or intentional misconduct
• Violation of applicable laws
• Infringement of third-party rights

🔄 15. Changes to These Terms

We may update these Terms of Use when our website, products, services, business practices, or applicable legal requirements change.

The latest version will be published on this page with an updated revision date.

Continued use of the website after revised Terms are published may constitute acceptance of the updated Terms to the extent permitted by applicable law.

⚖️ 16. Applicable Law & Dispute Resolution

These Terms will be interpreted in accordance with laws and regulations applicable to the store operator and the applicable transaction, subject to any mandatory consumer protection rights that apply in the customer's jurisdiction.

If a concern or dispute arises, we encourage customers to contact our support team first so that we can attempt to resolve the matter fairly and in good faith.

Nothing in these Terms limits any legal rights, protections, or remedies that cannot lawfully be waived or restricted.

📩 17. Contact Information

For questions regarding these Terms of Use, your order, Celyvon™ products, or our store policies, please contact us:

🐾 Celyvon™

Smart Care for Better Pet Living.